Test AI-driven actions directly within the Pulse Test Flow.
AI Actions are now enabled in the Pulse Test Flow, allowing teams to validate AI-driven actions as part of their Pulse testing workflows.
This provides a more complete testing experience for AI-powered customer interactions and helps teams verify how configured AI actions behave before using them in operational workflows.
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Improved Engagement History with clearer Pulse and CRM separation and multi-number support.
View Pulse conversations and engagement history without access to operational actions.
A refreshed Astra AI experience with improved usability and richer presentation of AI responses.