Terms of Service

1. Acceptance of Terms

By accessing or using SALESASTRA, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

2. Description of Service

SalesAstra is a customer relationship management platform that allows users to:

• Manage leads, contacts, deals, and communications
• Integrate third-party email providers
• Use AI-powered productivity features

3. User Responsibilities

You agree to:

• Provide accurate information
• Maintain confidentiality of login credentials
• Use the platform only for lawful business purposes
• Obtain necessary consents before syncing third-party data

4. Email & Third-Party Integrations

When connecting external services (Google, Microsoft):

• You authorize us to access permitted data
• You may revoke access anytime
• You remain responsible for compliance with applicable laws

5. AI Features Disclaimer

AI-generated suggestions:

• Are assistive in nature
• Should be reviewed before use
• Do not constitute legal, financial, or professional advice

6. Data Ownership

• You retain ownership of your data
• We act as a data processor
• No ownership rights are transferred to us

7. Service Availability

We strive for high availability but do not guarantee uninterrupted service.

8. Termination

We may suspend or terminate accounts for:

• Policy violations
• Security threats
• Legal obligations

Users may terminate their account at any time.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential damages
• Total liability is limited to fees paid in the last 12 months

10. Governing Law

These Terms shall be governed by the laws of India.

11. Contact Information